![]() ![]() "Fuck you, we already have your money," basically. They intentionally did not make it right by the customer (me, in this case). I pointed out that they could literally refund me $545, get me up to date, and have collected the same amount extra from me to account for the full upgrade price I would have paid if I had known enough about them to wait, but I would actually be up to date in terms of missing synths, without getting burned. I asked if they would do anything for me. ![]() I emailed them and quite pointedly said that I was new to NI, I had no idea what their practises were, and I had dealt in good faith. The upgrade price was the same as the difference between the sale price and list price. This hit me in under a month, and there was no bloody grace period. I also had no idea that the sale I got in on was essentially a, "Let's milk 'supplies' while we still can, and not include a grace period," sale. Plus I was missing several other things (including two new synths). ![]() I had no idea that they would then roll those things into the next version. I splashed out about $945 extra for things that weren't in something called Komplete Ultimate. The issue I have was that, upon buying KU9, I saw that there were multiple things not included in KU9. Under a month later, Komplete Ultimate 10 was released. I thought it was a normal sale.īeing unaware of how they do business, I got Komplete Ultimate 9. I saw a sale price of $700 for Komplete Ultimate, while Kontakt was $400 alone. When I was new to NI, completely uninitiated, I wanted Kontakt. There's crossgrade pricing, but the best you'll get is 50% off of the crossgrade between products, when they run their summer 50% off sales.ĭo not expect this company to do anything reputable or honourable for you beyond that generic crossgrade + normal sale. ![]()
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